11111b Privacy Policy

This Privacy Policy ("Policy") describes how 11111b ("11111b", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("Player", "User", "you") who access or use the 11111b website, mobile browser interface, games, sports betting services, and related features (collectively, "the Services").

By creating an account or continuing to use the Services, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Services and contact our support team to request account closure and data deletion.

11111b reserves the right to update this Policy from time to time. Significant changes will be communicated via a notice on the platform. Your continued use of the Services after any revision constitutes acceptance of the updated Policy. The version date at the head of this document indicates when it was last reviewed.

11111b collects personal data through several channels — directly from you during registration and account management, automatically through your use of the platform, and in limited circumstances from third-party verification and payment service providers. The categories of data we collect include:

• Identity Data: Full name, date of birth, gender, and copies of government-issued identification documents (National ID Card, Passport, or Driving Licence) provided for age and identity verification.
• Contact Data: Email address, mobile phone number, and residential address including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or other).
• Financial Data: Mobile money wallet identifiers (bKash, Nagad, Rocket, Upay), bank account details, and transaction records. We do not store full card numbers; card payments are processed by certified PCI-DSS compliant payment partners.
• Account Data: Username, hashed password, account preferences, communication opt-in status, responsible gaming settings, and account history.
• Usage Data: IP address, device type and model, operating system, browser type, session timestamps, pages visited, games played, bet amounts, wager histories, and clickstream data.
• Communications Data: Records of your correspondence with the 11111b support team via live chat or email, including the content of those communications.
• Verification Data: Results of age and identity checks conducted by 11111b or its authorised verification partners, including any documentation submitted in support of those checks.

11111b does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers beyond what is strictly necessary for identity verification purposes.

11111b processes your personal data only where we have a lawful basis to do so. The primary purposes for which we use your data are as follows:

• Account Management: To create, maintain, and administer your 11111b account, verify your identity and age, process deposits and withdrawals, and communicate account-related updates to you.
• Service Delivery: To provide access to casino games, sports betting markets, crash titles, live dealer tables, and all other features of the 11111b platform.
• Financial Processing: To execute deposit and withdrawal transactions through your chosen payment method (bKash, Nagad, Rocket, Upay, or supported Bangladeshi banks), detect and prevent fraudulent transactions, and maintain accurate financial records.
• Legal & Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any lawful requests from competent authorities.
• Security & Fraud Prevention: To monitor platform activity, detect unusual patterns, prevent multi-accounting, investigate suspected abuse, and protect the integrity of the platform for all players.
• Responsible Gaming: To monitor for signs of problem gambling behaviour, apply player-initiated deposit limits and self-exclusion requests, and conduct outreach where the platform identifies at-risk play patterns.
• Marketing Communications: To send promotional offers, bonus notifications, and seasonal campaigns (such as Eid, Pohela Boishakh, and BPL cricket promotions) to players who have opted in to receive such communications. You may withdraw consent at any time by updating your notification preferences in the account dashboard.
• Platform Improvement: To analyse aggregate usage data, improve game performance, optimise the player experience, and test new features.

11111b does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. Data is shared with third parties only where strictly necessary to deliver the Services, as described in Section 5 of this Policy.

11111b uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the site. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens, load-balancing identifiers, and security tokens. These cookies cannot be disabled without impairing your ability to use the Services.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limits, and preferred payment method to improve your experience on return visits.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with the platform — pages visited, session duration, and game preferences. This data is used exclusively for internal platform improvement and is not shared with third-party advertising networks.
• Fraud Prevention Cookies: Help identify unusual access patterns, detect bot activity, and flag potential account takeover attempts.

You can control non-essential cookies through your browser settings. Please note that disabling functional or analytics cookies may affect certain features of the 11111b platform. We do not use cookies to serve third-party behavioural advertising.

11111b shares personal data with third parties only where it is necessary to deliver the Services or to comply with a legal obligation. The categories of recipients and the purpose of each disclosure are as follows:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the minimum transaction data required to process your deposit or withdrawal. Each provider operates under its own privacy policy and security standards.
• Identity Verification Partners: Authorised KYC and AML screening providers receive the identity and address data you submit during account verification. These partners are contractually bound to process your data solely for the purpose of verification and to maintain appropriate security standards.
• Game Software Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session and gameplay data necessary to render game content and resolve technical disputes. No directly identifiable personal data is shared with game studios beyond what is required for session management.
• IT & Hosting Infrastructure: Cloud hosting and content delivery network (CDN) partners who process data on 11111b's behalf under data processing agreements that impose equivalent security obligations.
• Legal & Regulatory Authorities: Where required by applicable law, court order, or a lawful request from a competent public authority, 11111b may disclose personal data without prior notice to you. We will, where legally permissible, notify you of any such disclosure.

All third parties who receive personal data from 11111b are required under contract to keep that data confidential, to use it only for the specified purpose, and to implement security measures appropriate to the sensitivity of the data.

11111b retains personal data for as long as is necessary to fulfil the purposes described in this Policy, to maintain accurate financial records, and to comply with our legal obligations. Specific retention periods are as follows:

• Active Account Data: Retained for the lifetime of your account and for a minimum of five years following permanent account closure, in order to satisfy AML, KYC, and financial record-keeping obligations.
• Transaction Records: Financial transaction logs are retained for a minimum of seven years from the date of the transaction in accordance with standard financial record-keeping requirements.
• Support Communications: Records of support interactions are retained for three years from the date of the last communication in the thread.
• Marketing Consent Records: Records of your marketing opt-in and any subsequent opt-out are retained for five years from the date of the last consent event, to enable us to demonstrate compliance.
• Fraud and Security Logs: Where personal data is retained as part of a fraud investigation or security incident record, it will be kept for the duration of the investigation and for up to six years thereafter.

Once the applicable retention period has expired and there is no legal basis for continued retention, 11111b will securely delete or anonymise your personal data.

11111b implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data at rest in our database systems.
• Salted hashing of all account passwords — plain-text passwords are never stored.
• Role-based access controls ensuring that internal staff can only access player data where operationally necessary, with full audit trail logging of all access events.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Real-time fraud monitoring and anomaly detection systems running around the clock on Bangladesh Standard Time (UTC+6).

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 11111b will notify affected players as soon as reasonably practicable and will take immediate steps to contain and remediate the incident.

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or want to raise a concern about how 11111b has handled your personal data, please contact our Data Privacy team:

Email: [email protected] (plain text — not a clickable link)

Response time: We aim to acknowledge all privacy-related inquiries within 3 business days (Bangladesh Standard Time, UTC+6) and to provide a full response within 30 calendar days.

If you are dissatisfied with how 11111b has responded to your privacy inquiry, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. 11111b is committed to cooperating fully with any such investigation.